Privacy Policy

🔒 Your Privacy Matters

At Vatrer Power, we respect your privacy and are committed to protecting your personal information.
We only use your data to provide better products, better service, and a better experience.

We do NOT sell your personal information.
You are always in control of your data.

1. Introduction

This Privacy Policy describes how Vatrer Power (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from:
👉 https://www.vatrerpower.com/en-ca

 

2. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

b) Automatically Collected Information

  • IP address
  • Browser/device information
  • Pages visited and actions on site
  • Cookies and tracking data

 

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and important service messages
  • Provide relevant offers (only if you opt-in)

👉 We do not spam and you can unsubscribe anytime.

 

4. Sharing Your Information

We only share your data when necessary, including:

  • Shopify (store platform)
  • Payment providers (secure transaction processing)
  • Shipping carriers (order delivery)
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (e.g., Meta, Google Ads)

👉 We do not sell your personal data.

 

5. Cookies & Tracking Technologies

We use cookies to improve your experience, including:

  • Essential cookies (site functionality)
  • Analytics cookies (performance tracking)
  • Advertising cookies (relevant ads)

You can control or disable cookies via your browser settings.

For users in certain regions (e.g., EU), we will request your consent before using non-essential cookies.

 

6. Your Privacy Rights (CCPA & GDPR)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of your data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time
  • Request that we do not sell/share your data

To exercise your rights, please contact us:
📧 vatrer-ca@vatrerpower.com

 

7. Do Not Sell or Share My Personal Information

If you are a California resident, you have the right to opt out of the “sale” or “sharing” of your personal information.

To submit a request, please contact:
📧 vatrer-ca@vatrerpower.com

 

8. Data Retention

We retain your information only as long as necessary:

  • Order data: for legal, tax, and warranty purposes
  • Customer service records: to support future service
  • Marketing data: until you unsubscribe

 

9. Data Security

We take data protection seriously.

We use:

  • Secure servers
  • Encrypted transactions (SSL)
  • Access control systems

However, no method of transmission is 100% secure.

 

10. International Data Transfers

Your information may be transferred to and processed outside your country, including the United States.

We ensure appropriate safeguards are in place to protect your data.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

 

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 support@vatrerpower.com
🌐 https://www.vatrerpower.com/en-ca
📞 +1 (818) 858-7258 (9:00 PM - 5:00 AM EST)