Terms of Service

🔒 Safe Use & Fair Terms

By using our website or purchasing from Vatrer Power, you agree to the following terms.
We are committed to providing reliable products and a transparent experience.

 

1. Orders & Payment

  • All prices are listed in CAD unless stated otherwise
  • We reserve the right to cancel orders due to errors, fraud risk, or stock issues
  • You agree to provide accurate billing and shipping information

 

2. Product Use & Safety

Vatrer products are designed for professional and consumer use under proper conditions.

👉 By purchasing, you agree that:

  • You will follow all installation and usage instructions
  • You understand lithium batteries involve electrical and safety risks
  • You are responsible for ensuring compatibility with your system

⚠️ Improper use, incorrect wiring, or unauthorized modification may result in damage and will void warranty.

 

3. Compatibility Responsibility

Customers are responsible for confirming:

  • Voltage compatibility
  • Controller/inverter compatibility
  • Installation environment suitability

👉 We are not liable for issues caused by incompatible systems.

 

4. Shipping

  • Delivery times are estimates and may vary
  • Delays caused by carriers, customs, or external factors are not our responsibility

 

5. Returns & Warranty

Please refer to:

  • Refund Policy
  • Warranty Policy

for full details on returns and product coverage.

 

6. Limitation of Liability

To the fullest extent permitted by law:

Vatrer Power shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, downtime, or equipment damage
  • Issues caused by improper installation or misuse

👉 Maximum liability is limited to the product purchase price.

 

7. Intellectual Property

All content on this website belongs to Vatrer Power and may not be used without permission.

 

8. Third-Party Services

We may provide access to third-party tools or links.
We are not responsible for their content or performance.

 

9. Governing Law

These Terms shall be governed by and interpreted under the laws of:

👉 Canada and applicable provincial laws

 

10. Changes

We reserve the right to update these Terms at any time.
Continued use of the site constitutes acceptance.

 

11. Contact

📧 vatrer-ca@vatrerpower.com