Since September 5, 2024, Vatrer Power has upgraded its warranty policy. The upgraded policy offers a 10-year warranty for 12V 460Ah, 48V LiFePO4 Series (excluding stacked batteries), and golf cart batteries. For more details, please refer to our warranty policy.
Recently, there have been many inquiries about the Vatrer five-year warranty issue. Below, we will provide a detailed explanation of this issue.
The five-year warranty means that if a product develops a fault due to manufacturing defects within five years of purchase, the user can enjoy free repair or replacement services. However, it should be noted that the five-year warranty usually only applies to specific product lines or models, and requires compliance with relevant usage and maintenance regulations. If a product malfunctions due to improper use or maintenance by the user during the use process, it will not be covered by the five-year warranty. If you have any questions about the five-year warranty, you can refer to the product manual or contact customer service.
You can register here and contact us directly if you have any questions.
Please let us know, We'll try our best to solve them for you.
1. Visit the Register 5 Year Warranty page via the menu
2. Fill in all the required information and click the "Register Now" button.
3. Unsurprisingly, you will be alerted to the successful registration.
5. Participate in the event and fill out the information to get an additional 2-year warranty, so act fast!
If you have any questions about this, you can contact us by email Brand@vatrerpower.com
